Child Safety Policy

Protecting children from exploitation and abuse is Rupsa's highest-priority safety obligation. There is no context — journalistic, artistic, educational, or otherwise — in which the sexual exploitation of a child is acceptable. We take an uncompromising stance and maintain a zero-tolerance policy.

We invest heavily in proactive detection technology, employ dedicated Trust & Safety specialists focused exclusively on child safety, and collaborate closely with law enforcement agencies and child safety organizations worldwide.

Our commitment extends beyond our platform. We actively share learnings with industry peers, support survivor organizations, and advocate for stronger laws protecting children online.

Child Sexual Abuse Material (CSAM) — any visual depiction of sexually explicit conduct involving a minor — is strictly prohibited. This includes:

• Photographic or video content depicting sexual acts involving minors
• Digitally created, AI-generated, or animated content that depicts minors in sexual situations
• Content that sexualizes real minors, even if their bodies are not shown
• Links or directions to CSAM hosted elsewhere
• Solicitation or sharing of CSAM under any guise

When CSAM is identified, we immediately: (1) remove the content; (2) permanently suspend the account; (3) report to the National Center for Missing & Exploited Children (NCMEC) via CyberTipline; and (4) preserve evidence and cooperate with law enforcement investigations.

Beyond CSAM, we prohibit behaviors that endanger children or facilitate their exploitation:

Grooming behavior

• Adults attempting to move minors to private communication channels for sexual purposes
• Sharing sexually explicit material with minors
• Soliciting sexual images or contact from minors
• Requesting minors' location or attempting to meet them offline for sexual purposes

Sexual exploitation

• Trafficking minors or facilitating their sexual exploitation
• Advertising sexual services involving minors
• Operating or promoting platforms used to exploit children

Harmful content

• Sexualizing depictions of minors in art, fiction, or other creative works
• Content that normalizes or glorifies the sexual abuse of children
• Sharing real children's personal information that could facilitate harm

Users must be at least 16 years old to create a Rupsa account. We use several measures to enforce this:

• Age gate at account creation with date of birth verification
• Machine learning models trained to detect likely-underage users
• Behavioral signals that may indicate a user is below the minimum age
• Reports from other users about potentially underage accounts

When we determine an account belongs to a user under 16, we suspend the account and delete any data collected. Parents who believe their child has a Rupsa account can contact us at minors@rupsa.app.

Users who identify as or are identified as minors (ages 16–17) receive automatic, non-removable safety protections:

If you encounter CSAM or child exploitation on Rupsa, report it immediately:

Rupsa cooperates fully with law enforcement agencies in investigations involving child exploitation. We respond to lawful legal process, including subpoenas, court orders, and search warrants. In emergency situations involving imminent risk to a child, we can provide information to law enforcement without legal process.

Law enforcement agencies may submit emergency requests at legalrequests@rupsa.app. We have a dedicated team that processes emergency child safety requests around the clock, 365 days a year.

In addition to responding to law enforcement requests, we proactively report all CSAM we identify to NCMEC, which then refers cases to law enforcement agencies worldwide.

If you or someone you know needs help, these organizations are available:

We believe protecting children is an industry-wide responsibility. Rupsa is an active member of:

• Technology Coalition — an alliance of technology companies committed to ending online child sexual exploitation
• WeProtect Global Alliance — international coalition to protect children from online exploitation
• INHOPE — global network of internet hotlines for reporting CSAM
• NCMEC — National Center for Missing & Exploited Children, sharing CSAM hashes and reporting

We also share PhotoDNA hash values of identified CSAM with Microsoft and other coalition members to help remove the same content across platforms.